HELP

My temporary password doesn't work.

Your temporary password is only valid for 24 hours. If it has been more than 24 hours you must request another one. To get a new temporary password, go to forgotten log in, enter the e-mail address you provided when you signed up for COLLEGEdata, and check the box to indicate that you have forgotten your password. A new temporary password will be e-mailed to you.

You cannot log in directly with your temporary password. Your temporary password only allows you to reset your password. After you have reset your password you can log in with your user name or e-mail address and your new password. To reset your password:

  • Go to forgotten log in, enter the e-mail address you provided when you signed up for COLLEGEdata and check the box to indicate that you have forgotten your password.
  • Check your e-mail for a message from COLLEGEdata containing a temporary password and instructions about how to reset your password.
  • Go to reset password. Enter your temporary password and create a new password. Your temporary password must be entered exactly as it is in the e-mail.
  • Log in to COLLEGEdata with your user name or e-mail address and your new password.

Need more help? Contact us.

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